PRIVACY POLICY

Effective Date: September 2, 2026

At Home Mower Repair respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we handle mobile phone numbers and SMS consent, and the choices available to you.

WHO WE ARE

At Home Mower Repair provides mobile lawn mower and small-engine repair services. Our website is operated by At Home Mower Repair.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when you schedule an appointment, request service, contact us, or otherwise interact with our business.

This information may include:

  • Name
  • Service address
  • City, state, and ZIP code
  • Phone number
  • Email address
  • Equipment information
  • Appointment information
  • Service requests and customer messages
  • Other information you voluntarily provide to us

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and cookies.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Schedule and manage service appointments
  • Contact you regarding your appointment or service
  • Send appointment confirmations and reminders
  • Send technician arrival or estimated arrival time notifications
  • Provide scheduling and service updates
  • Respond to questions and customer inquiries
  • Maintain customer, equipment, and service records
  • Improve our website and services
  • Protect our website and systems against fraud, abuse, or unauthorized activity

COLLECTION OF PHONE NUMBERS

We collect phone numbers when customers voluntarily provide them to us, such as when scheduling an appointment, requesting service, contacting us, or opting in to receive SMS communications.

Providing a phone number does not automatically authorize unrelated marketing messages.

SMS/TEXT MESSAGING

If you consent to receive SMS messages from At Home Mower Repair, we may send messages related to your requested services, including appointment confirmations, appointment reminders, scheduling updates, technician arrival or ETA notifications, service updates, and other service-related communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from us unless you subsequently opt in again.

For assistance with SMS messaging, reply HELP or contact us at ATHOMEMR@GMAIL.COM.

Consent to receive SMS messages is not a condition of purchasing goods or services from At Home Mower Repair.

PRIVACY OF PHONE NUMBERS AND SMS CONSENT

We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers that assist us with providing our services, including providers that facilitate SMS message delivery. These providers may use the information only as necessary to provide services on our behalf and subject to applicable privacy and contractual requirements.

SMS consent and opt-in information will not be shared with third parties or affiliates for marketing purposes.

OPTING OUT OF SMS MESSAGES

You can cancel SMS messaging at any time by replying STOP to a message from At Home Mower Repair.

After you send STOP, you may receive a confirmation that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

HOW WE SHARE YOUR INFORMATION

At Home Mower Repair does not sell or rent your personal information.

We may share information with service providers when reasonably necessary to operate our business, website, appointment scheduling system, email communications, SMS communications, hosting, mapping, or other services used to provide service to our customers.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our business, customers, property, rights, or security.

COOKIES

Our website may use cookies and similar technologies for website functionality, security, preferences, and to help us understand how visitors use our website.

You may configure your browser to block or delete cookies. Some website functionality may not work correctly if cookies are disabled.

EMBEDDED CONTENT AND THIRD-PARTY SERVICES

Our website may contain maps, embedded content, links, or services provided by third parties.

Third-party services may collect information according to their own privacy policies. At Home Mower Repair is not responsible for the privacy practices of third-party websites or services.

DATA RETENTION

We may retain customer, appointment, equipment, service, and communication information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

You may contact us to request correction or deletion of personal information we maintain about you, subject to applicable legal, administrative, and business recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

CONTACT US

If you have questions or concerns regarding this Privacy Policy, please contact:

At Home Mower Repair
Email: ATHOMEMR@GMAIL.COM
Phone: 386-732-2500